How We Use Account And Wallet Data
We use account details to create access, confirm your phone before account entry and help you recover access when login details stall. Transaction records let us match a DANA, OVO, GoPay, QRIS, virtual account or bank transfer status with the correct account and investigate a receipt
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question. Device and browser details help us detect unusual sign-in patterns, keep sessions active and display the lobby correctly on your phone. We do not ask for data unrelated to these operating needs. We retain records only for the period needed for account service, security checks,
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dispute handling or applicable legal duties, then review whether they remain necessary. You can request access, correction or deletion through our support path. Access and eligibility depends on local law, and any request is assessed against those requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.